Embera Herbs (“we”, “our”, or “us”), operated by SJH ENTERPRISES, is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information whenever you visit our website, place an order, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

Business Information

SJH ENTERPRISES GST: 27AFJFS8965A1ZL 1st Floor, 01, Madar Landmark, W E Highway, Opp. Amar Palace Hotel, Mira Road East, Mira Bhayander, Thanepada, India

1. Information We Collect

We collect both personal information and non-personal information to provide a smooth shopping experience and improve our services. Personal Information:

• Full Name
• Phone Number
• Email Address
• Billing & Shipping Address
• Order Details
• Information submitted in forms or messages
• Payment information (processed securely via payment gateway)

We DO NOT store debit/credit card, UPI PIN, or banking credentials on our servers. Non-Personal Information:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on website
• Referring websites

2. How We Use Your Information

• Processing and delivering orders
• Sending order confirmations and shipping updates
• Customer support
• Improving website performance
• Preventing fraud and ensuring security
• Service notifications
• Marketing communication (only if opted-in)

We do not sell or rent your personal information to any third party.

3. Payment Security

All payments are processed through secure third-party payment gateways compliant with industry security standards. Embera Herbs never stores or accesses your card or UPI credentials.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember cart items
• Save preferences
• Improve functionality
• Analyze traffic

You may disable cookies in your browser settings, though some features may not function properly.

5. Third-Party Sharing

We only share necessary information with trusted partners:

• Courier & delivery partners
• Payment gateways
• Technology & analytics providers
• Government authorities if legally required

6. Marketing Communication

If you provide consent, we may send order updates, promotional offers, and product announcements. You can opt out anytime by unsubscribe link, STOP reply, or contacting support.

7. Data Protection & Security

• SSL encrypted connection
• Secure servers
• Restricted staff access
• Protection against unauthorized access

8. Your Rights

• Request access to your data
• Correct inaccurate information
• Request deletion (subject to legal obligations)
• Opt out of marketing communication

9. Third-Party Links

Our website may include external links. We are not responsible for their privacy practices.

10. Age of Consent

By using this website, you confirm you are of legal age or using it under guardian supervision.

11. Policy Updates

We may update this Privacy Policy anytime. The latest version will always appear on this page.

12. Contact Us

Embera Herbs Support Team Email: support@emberaherbs.com Response time: within 24 business hours